Accessibility Statement for Denver Airport
We want everyone who visits the Denver Airport website to feel welcome and find the experience rewarding, going above and beyond the recommendations stated in Section 508 of the Rehabilitation Act 1998.
What did we do
To help us make the Denver Airport website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, more compatible with assistive technology, and more user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A & AA as the target for the Denver Airport website.
How did we do it
The accessibility experts at AccessiBe conducted a manual audit for website accessibility in the first quarter of 2025. This audit utilized screen readers and manual reviews to assess all website components for ADA compliance, followed by remediation of any found issues. This manual audit builds on previous accessibility work completed during the initial website development and aims to make continuous improvements to accessibility. The manual audit will result in an updated VPAT and accessibility statement to document all findings and remediations.
The following pages/documents included in the scope of work are representative of the pages on the website:
- Homepage
- Facilities and Grounds
- News and Press Overview
- Badging and Security
- Forms and Documents
- Business and Community
- Business Opportunities
- ACDBE
- CEEA
- Flights Arrivals
- Connections
- Security
- Accessibility and Mobility
- Dine Shop Relax Overview
- Parking
- Dine Shop Relax Detail
- Global element (Header, Footer, Navigation, Search)
- Components library
- Pet Relief Location Block
- Transportation Shared Van Contact Card Block
- Explore Major Projects at DEN (two-column images with icon lists)
- CAC Members Block
- Stats Block – Denver International Airport By The Numbers
- Leadership Team Block
- Leadership Team Block Pop-Up “Meet …”
- Table Block (Airline Contact Info/DA Contact Info)
- YouTube Video Block
- Security Block (Check email)
- Airlines Table
- Job Search Filter
The accessibility experts at ilumino, llc conducted manual testing on a Windows or Mac computer using NVDA, JAWs, or VoiceOver, as appropriate. Proprietary software is used for all automated testing.
There are some areas of our website, provided by 3rd party vendors, that we have learned may not be accessible or usable by everyone equally. We understand that all areas must comply with the WCAG 2.1 Level A & AA guidelines and we will update those areas as soon as possible.
Third parties that need to be updated are:
- Sprinklr Live Chat
- Gravity Form (WordPress plugin)
- Popup Maker Pro
- Mmenu.js
- GTranslate (minor duplicated ID issue that doesn’t prevent accessibility of the component)
We will monitor the website regularly to maintain our ongoing commitment to delivering a site that is accessible to the largest possible audience. If you have any concerns about the usability of our site or find a feature that is inaccessible, please contact us using the information below. We will make every reasonable effort to accommodate requests.
Connect with us
If you enjoyed using the Denver Airport website, or if you had issues with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- email us at [email protected]
- call us on (720)-730-4359
- get in touch at File a report online
This document was updated by ilumino on May 24, 2024.