Concessions Tenant Info

Parking Rates Change Starting May 14

DEN will increase parking fees at certain parking facilities and reduce the price of Premium Reserve parking starting May 14, 2025. The changes come as parking management and shuttle costs at DEN have increased by an average of 44.5 % over the last three years.

View New Rates Effective May 14, 2025.

Most Airline Counters Move to Temporary Locations

DEN is temporarily relocating 24 airline check-in/bag drop counters as construction continues on the Great Hall Program. Between April 9 and June 30, the counters at the south end of Jeppesen Terminal’s east and west sides will be temporarily moving from Level 6 to Level 5. These airlines will remain on Level 5 in their temporary operation through mid-2027.

Additional Information

Current Parking Availability

Starting April 1, West Garage and West Economy will be impacted by necessary improvement and repair work. Visit DEN’s Parking and Transportation page for current parking information and availability.

Parking Info and Availability

DEN Starts “Excellence in Service” Program

The Concessions Excellence in Service Program (“EIS Program”) establishes standards for best-in-class concessions and encourages concessionaires to voluntarily achieve targets and participate in extra assessments that promote the values of DEN and the City and County of Denver, including equity, diversity, inclusion, and accessibility; outstanding customer service; and environmental sustainability.

By elevating social and environmental commitments alongside customer care, the EIS Program advances DEN’s related goals of enhancing passenger experiences and providing a rich variety of world-class retail offerings to the traveling public.

Learn more by reviewing the documents below:

Excellence in Service Incentive Program

EIS Scorecard – as of 6/1/2023

DEN Concessionaire Documents

Concessions Required Forms

Personal Financial Statement

(doc, 117 KB)

Concession Guidelines and Policies

Concessions Policy

(pdf, 344 KB)

Airport Rules & Regulations

DEN Concessions Handbook

(pdf, 1 MB)

Airport Security Information

Denver Municipal Code

Tenant Development Guidelines

Volume 3 – Sense of Place

(pdf, 7 MB)

Protection of Sensitive Security Information

(pdf, 863 KB)

Concession Forms and Documents

General Contractors Interested in Tenant Projects

Telecommunications Tenant Services

Concessionaire Maintenance Report

(pdf, 175 KB)

Kitchen Exhaust System Cleaning Form

(pdf, 15 KB)

Commercial Cooking Fire Suppression System Test Form

(pdf, 18 KB)

Pricing and Comparables Template

(xlsx, 40 KB)

Concentration of Ownership

Concessions Ownership May 2024

(pdf, )

Construction Sample Documents

Contractor Payment Bond

(doc, 49 KB)

Contractor Performance Bond

(doc, 49 KB)

Tenant Payment Bond

(doc, 51 KB)

Bond Rider

(doc, 50 KB)

Concessions Ownership May 2024

(pdf, )

Prevailing Wage Requirements

Tenant Finish Projects

(pdf, 12 MB)

Prevailing Wage Determinations

Need a Contractor for an Upcoming Tenant Construction Project?

Take a look at this list of General Contractors who have expressed interest in projects at DEN.

View Contractor List

Technologies Tenant Services

Tenants of Denver International Airport can take advantage of the airport’s Technologies Tenant Services (TTS) program to acquire voice and data services to run their business.

Voice

Telephone services and/or desktop phones
Voice mail
Call routing

Data

High-speed Internet access (various speeds available)
Private Wi-Fi

Television Programming

High-definition channel package(s)l from local provider (receiver unit required)
No recurring fees for “over the air” local broadcast channels

On-Site Technical Support

On-site support Monday through Saturday, from 7 a.m. – 5 p.m.
After-hours emergency support is available

Contact Information

Concessions Business Development

[email protected]

Email Concessions

Concessions Construction

Don Schutter
(303) 342-2529
[email protected]

Email Don

Cart and Kiosk Program

Provenzano Resources
[email protected]
(303) 342-6816

PRIRetail Website